Sacred Heart Catholic School Mosman
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8 Cardinal Street
Mosman NSW 2088
Subscribe: https://shcsmosman.schoolzineplus.com/subscribe

Email: info@shmosman.catholic.edu.au
Phone: 02 9969 6600

SCECS UPDATE

Dear SCECS families,
A big welcome back to everyone returning this year and to all our new families who have just started using our service. This email contains some FAQs about Storypark and our OSHC operations. Our service newsletter will be going out next week, which will detail some of the activities we have been up to at OSHC.
  • We have officially completed our transition to Storypark and are no longer using My Family Lounge. Please check your junk folder for emails from Storypark, as there will be several notifications sent by them on our behalf. It is worth logging in and having a look at your account as you can view all your bookings, a full breakdown of billing information and in the near future share and view children's pedagogical documentation
  • Casual bookings are currently disabled on Storypark, as there is currently no way to cap daily maximums. For the time being, please contact us via phone (0436 646 753) or email for all bookings
  • Please ensure all email communication is sent to mosman.oshc@syd.catholic.edu.au - this is the only email address that is checked and responded to consistently
  • Please ensure you are signing your children out when collecting them from after school care - this is a safety risk and will also affect CCS payments if children are being signed out by staff. If it is your first time visiting the service since swapping to Storypark, you will have to set a new Kiosk code on arrival to sign out
  • Please notify us if your child will not be attending a session - while we work with the school to establish absences, it is difficult to be chasing 10+ missing children daily to make sure they have gotten home safely through other means
  • Two weeks' notice via email is required for any changes or cancellations for permanent bookings. We cannot waive this notice just to swap bookings to another day. Casual bookings can be cancelled up to 5pm the day before a session
  • Starting this year, children attending extra-curricular activities on site need to be signed in and out of the service by an authorised person when attending their activity. A release form has been attached below and will be available at the service
  • After School Care closes at 6:00pm. Please ensure you are here before 6:00pm, as there is an automatic $50 late fee for anyone signed out past this time 
Please do not hesitate to reach out with any other questions you may have. I have also attached a copy of the family handbook. Thank you for all your patience through our transition to Storypark and for our delayed responses. We are endeavouring to respond as quickly as possible, but if you have tried to get in touch and are still yet to receive a response please send a follow up to the above email address.
Kind regards,